Frequently Asked Questions

Everything you need to know about shopping the latest in luxury fashion.

What is the return policy for Rebecca Minkoff products?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status in real-time.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout based on your destination.

How do I care for my leather handbag?

To maintain the quality of your leather, we recommend using a high-quality leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight and moisture, and store your bag in its provided dust bag when not in use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.

Can I change or cancel my order after it has been placed?

We strive to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, we are unable to cancel or modify it.